Frequently Asked Questions

• What type of contracts are associated with your websites and other services?

  There are no long-term contracts required for our websites — those are on a month-to-month basis.

  Some of our managed marketing services (optional add-ons, such as Facebook Marketing and Google Ads) include a 90-day agreement.

• Am I responsible for any additional hosting fees?

  Website hosting and support is included with your monthly investment.

  In addition to having access to our service and support teams, leadPops ensures your website is secure, backed up regularly, and lightning fast.

• Can I use my existing domain name?

  Yes! You can use your existing domain name, or you can purchase a new domain if you’d prefer to start fresh.

• What happens to the website I currently have my domain pointing to?

  Our team will build your new website on what’s called a “temporary domain.” That means if you currently have a website live on the domain you want to use, there will be no down time while we’re building your new website.

  Once our team completes your new leadPops website per your specifications, and you approve it, we will then take your website live on your desired domain.

  That means we’ll go into your domain registrar and host (such as GoDaddy or Google Domains) and point your preferred domain to your new leadPops mortgage website.

  This will, in effect, make it so that your current mortgage website is no longer “live” on that domain. However, your original website will remain with the host that built it, so you should still be able to access it if needed.

• What is the difference between a domain name and a website?

  Simply put, a domain name is the name you own that points to your website (i.e. — www.my-company.com).

  A website is what people see and interact with when they go to your domain. When you get a domain name, you still need to build your website, and that's where we come in!

  leadPops creates, hosts, and actively manages the mortgage website that we’re pointing your domain name to.

• Is there a mortgage calculator included with my website?

  Yes! Your new mortgage website will include a robust, lead generation-optimized mortgage calculator that offers all the most important payment details your clients will want to know, along with an amortization chart and social sharing features.

• What am I responsible for providing for you to build my website?

  The best part about our mortgage website offering is that it is a complete “Do It For Me” service.

  Our in-house marketing, design, and development teams will take care of building every aspect of your new website for you. We’ll just ask you to complete a simple “Website Launch Checklist” that requires some basic information, and we’ll take it from there.

  We want you to spend your time on closing loans, not building websites!

• Can I customize my mortgage website now, or in the future?

  You can absolutely customize your leadPops mortgage website! This can range from a simple image swap to creating an entirely new section or page(s)!

  Just keep in mind that while some customizations are included, others may come at an additional investment if they require custom development time.

  You can check out our full customizations and add-on options here. Our team’s mission is to help you create a mortgage website that you and your clients will love, now and long into the future!

• How long does it take for you to get my new mortgage website up and running?

  On average, it takes 10-12 business days from signup to launch. However, it also depends on how quickly you get us the information we need, and the level of customization you’re requesting.

  Once we receive your “Website Launch Checklist” from you, we’ll build you a semi-custom, responsive, performance-optimized mortgage website based on the Theme you’ve selected.

  You will have a chance to review your website once built by our team! We will not take your website live until you give us the official green light.

  If you have any requests for revisions or do not provide us with a final approval, your website will not be taken live.

• Can I upgrade, downgrade, or cancel my plan or services at any point?

  Yes! You can make changes to your leadPops account and services anytime.

• What makes a leadPops website different from other mortgage websites?

  The leadPops ConversionPro Website platform is a mortgage marketing system built based on what our team learned by developing lead generation systems for Zillow, Bankrate, and many other big players in the mortgage marketing and lead generation space.

  We took all of that experience and created a mortgage website system to help loan officers, mortgage brokers, mortgage companies, and banks generate their OWN exclusive leads.

  We offer semi-custom, professionally designed, responsive mortgage website design, but most importantly, we create 75+ lead conversion touchpoints and calls-to-action within all of our Themes.

  Simply put, that means our mortgage websites are made for marketing and lead generation.

  We also have 250+ 5-star Google reviews with a 5.0 rating from our clients and partners, so as great as our tech is, our service and support is even better!

• Will I have the ability to make changes to my website, or do I need to rely on the leadPops team to make changes?

  You can make changes on your own whenever you want. Not only that, but we’ll show you how to do it, and provide world-class support to assist you if/when needed.

• I’m a branch manager or company owner and have a team that works alongside me⁠ — are there website options for me as well?

  Yes! We offer mortgage websites for all of the above, including individual loan officers, branch managers, and entire companies and brokerages. We also offer Enterprise-level solutions.

  leadPops mortgage websites can be made to highlight one particular individual, or you can feature an entire “Meet the Team” section with profile pages for each of your team members.

  If you’re growing your team, be sure to ask about our Recruiting options + special pricing on mortgage websites and marketing systems for your loan officers and branches.

• How am I notified when leads come through my website?

  You can choose as many recipients as you’d like to receive a text message and email; our team can also connect your CRM directly, or we can connect to your CRM through our Zapier integration.

  There are many options, and we’ll set it all up for you!